The Journey to Better
Dr. Bill Lombardi has been one of the highest-volume complex PCI and chronic total occlusion (CTO) operators in the world for over a decade. He's always striving to improve his skills and methods to perform safer and more efficient procedures. It's a journey to better that extends beyond technical and into mental and emotional health. Bill will discuss topics, ideas, and examples with special guests and live audience questions to navigate his journey to better.
The Journey to Better
Samantha Propper - Beyond Technique: The Human Side of Procedures
Samantha Propper, founder of "Don't Miss a Beat" joins Bill to discuss the challenges and solutions for creating better cath lab environments through improved communication, education, and psychological safety.
• Sam's journey from cardiovascular technologist to educator and founder of educational resources for cath lab professionals
• Creating visual educational resources that bridge knowledge gaps for staff at all experience levels
• How understaffing and lack of structured orientation contributes to high turnover in cath labs
• The psychology of fear that affects both physicians and staff during procedures
• Why learning happens best through failure, not success
• The importance of practicing complication management, not just routine procedures
• How physicians can create psychological safety by inviting questions and feedback
• Practical strategies for preventing burnout among experienced staff
• Teaching outside the procedure room to build skills in a low-stress environment
• The value of curiosity and compassion as foundational qualities for team members
If you're feeling unvalued in your lab, consider what specifically makes you feel valued – each person's needs are different. If you're a leader, ask your team members directly what makes them feel appreciated rather than assuming you know.
Don't Miss a Beat on X - https://x.com/dontmissabeat_x
https://www.linkedin.com/in/samanthapropper183/
https://dontmissabeat.store/
